If we have the item in stock, and if the order is placed before noon Eastern time, we generally will get it in the mail the same day, provided there is mail delivery on that day.

We can't say it as well as Horween does, so we cut and pasted and paraphrased from their website here: "Horween Leather Company, founded in 1905, has always had the goal of making the world's best leather. This means doing lots of little things right, never mistaking fastest or cheapest with the best, and always using formulas that do not cut corners. Our products include traditional, old world tannages and techniques, carefully updated with modern applications."

Absolutely! It will be one of the shipping options you can choose while checking out. We also ship internationally.

All of our packages come with tracking information from the USPS, and we watch them carefully from our end to be sure they arrive at the address you have specified. Once your purchase has been marked "delivered", we cannot be held liable if it is lost, missing or stolen. Please check with your carrier to find out if it may have been delivered to another address by mistake. If on the other hand the package never arrives and is never marked as delivered by the USPS, please contact us to see what can be done. Thank you!

Absolutely! Here are the details:

While we do accept returns at the present time, we do not refund original shipping costs, and the customer is responsible for any additional shipping costs on items sent back for return or exchange. Please insure all packages that you are sending our way.

Any package returned to us MUST BE INSURED. We cannot be held responsible for items lost or damaged in transit. In the event that this occurs, please file a claim with the carrier.

We cannot accept merchandise that has been altered, visibly used or damaged in any way.

We strive to create a pleasant shopping experience for our customers because we truly appreciate your business. Please reach out with any questions and concerns.